Me! Shii Ann Interjects

“…we could go all the way. And then, may the best man win.”

Hmm…

We weren’t shown their entire conversation, so I can only guess what Clay told Shii Ann. But analyzing exactly what he said, it would appear as though Clay is not including everyone in his tribe in his, “Well, we’ve already said…” statement. Why would they need TWO people to take it all the way? Continue reading

Music

Music is one of the most controversial topics in a health club: You will never be able to please everyone. For group exercise, instructors usually choose the music, and it is hoped they are picking selections that are appropriate for the type of class, and the type of participants.

Variety is key, as you don’t want to bore your members out of a class. Age-appropriate music is also important. As far as attracting and keeping participants, upbeat, motivating music can help.

Volume should also be considered. Participants should be able to hear the instructor clearly over the music. One of the most common problems in group classes is playing music too loudly.

Financial Education

In the opinion of Newtown’s business manager, Eve Krieger, an educated staff is a club’s best asset. But not everyone has a business knack, nor are the complicated processes of finance easily understood by the average person. To bring the staff up to speed, the club developed a single-page document presenting all the business elements impacting the club and the way in which these elements affect the financial health of the organization. Continue reading

Operations & Finance

What better way to increase revenues than to give everyone a stake in the bottom line? That’s what Akron General LifeStyles Health & Fitness Center did, and it worked.

LifeStyles’ Gainsharing Compensation Program offered financial incentives to all of its employees for reaching or exceeding set goals, both financial and otherwise. This incentive promoted the idea that employees don’t have to be at the management level to be motivated to improve service. Continue reading

Networking Can Help You Realize Your Dreams, Part 6

ALSO: Read Donna Fisher’s full-length interview from April 2002, No One Is Working — How Do I Network Now?

OnTheMove
Networking Can Help You Realize Your Dreams
By Catherine Wright

People were not designed to work as islands. We work best with others on our life team. It’s through others that we see our own greatness. It’s the encouragement of others that has let me get to the blue sky when all I could see were the clouds. Continue reading

Networking Can Help You Realize Your Dreams, Part 5

BUSINESS GROUPS
Ellen Volpe, president, American Business Associates

1. This is the time of year to express gratitude. Take inventory and communicate your feelings. This does not have to be an expensive proposition. People want to feel appreciated, and it feels good to pass it along. Informal get-togethers add to the sense of community and give you an opportunity to develop more rapport. Be outgoing and interested in other people. Ask them about themselves and learn something new. This is also a great time to analyze your database. Reconnect with great customers, prospects, and referral sources with whom you may have lost touch. Spend your social capital, and it will pay you dividends. Continue reading